Global Transport

Your satisfaction with our winter apparel extends beyond the product itself to the delivery experience. My store’s shipping policy is designed with your convenience and peace of mind at the forefront, especially during the busy and demanding winter season.

We aim to process and pack your order for items like our extreme-weather parkas and thermal socks within 1 to 3 business days. We then hand it over to our reliable shipping partners, who estimate a 3 to 5 business day delivery window across Canada. We understand that waiting for a winter coat during a blizzard can be stressful. If your order is delayed, please check your tracking information first. For any further assistance, our customer service team is well-informed about shipping procedures and can help investigate any irregularities.

To enhance your shopping experience, we offer a straightforward free shipping threshold. We believe in this benefit so strongly that we’ve kept the qualifying amount reasonable. Please be aware that shipping to P.O. boxes and some apartment complexes may require additional transit time. (Shipping cost €5.99, free shipping on orders over €35, order processing time 1-3 days, dispatch time 3-5 days). We are here to help ensure you receive your winter essentials smoothly.